The Clinfi Way

At CLINFI we get excited when we get a new medical practice as a client. The challenges of a new account brings the best out of us. We enjoy being uncomfortable.

We also cherish the appreciation of existing clients when we exceed their expectations.

We are not sure what drives us. Maybe it's the fact that we help one of the noblest professions on earth to carry on their great practice.  Maybe it's the fact that we are good at what we do, and our results give us a sense of purpose.

Whatever may be the reason, we are sure that we like what we do at CLINFI.

There is a CLINFI way of doing things. Our operations is designed in such a way that it produces best results.

 

Optimized Workflow

We divide work and identify the best talent for each piece of work. The structure works in a synergy that creates an optimum workflow. The individual strengths complement each other and result in performance that creates great results.

 

Frequent Quality Audits /  Quality Management

We keep the workflow in check with frequent quality audits. Our quality management does not undermine people when they mess up. We create a positive feedback loop and try to inspire people to come up with their best game at work. We try best to discover errors before it produces any damage.

With our quality management our people discover errors and learn from them. That creates an environment of trust and environment of quality performance.

 

Dedicated Client Service Manager

Every ship needs a captain. And every account needs a man who knows everything about it. When you partner with us, we assign one person who is responsible to make sure you are happy. You will be his priority.

This gives us a unique advantage over our competitors who are more standardized in their approach.

 

Strong Work Culture

If people are treated with respect and appreciated for their work, it creates a great work environment. We practice this approach. Like our Quality Management, we have designed a nice work culture that brings best out of everyone.

When we say we are performance-driven we actually mean it. Our work culture is an important contributor in our performance.